22.3.17
Recap:
- You need to take your strengths and engage with the environment and have success
- The journey is as important as the destination . . if you get flow you’re hooked the more flow you get the more satisfying it is. Subjective significance
- Self concept - who we believe we are . . . based on peers, significant others. . .
Today:
- Vuka world - the world is changing. We’re only experts in yesterday's world . . . as soon as it changes, we’re part of today's problem
- You need to learn to act and act to learn.
- The moment you stop questioning/enquiring, you start advocating - so always stay in questioning mode.
- Be aware of making statements disguised as questions
- Power of collective wisdom. . . superior to individual wisdom. . .given sufficient people, diversity always trumps homogeneity.
- Single loop - you work on a problem, keep at the same problem . . . double loop is looking at the bigger picture. Detecting and correcting error in relation to a given set of operating norms. It's all about doing ‘the thing right’
- Double loop learning is about cognitive rules or ‘reasoning for action’ / change your lens / look at your organisation /
- Multiple loop learning: stop, smell the coffee ‘perhaps I need to change my lens, get a different perspective’ -- revisit your big choices! - where your simple fix doesn’t work: Double loop is looking at your bigger choices.
Movie - Doubt - have you seen it? Good on double looping
- What is the Real problem - the initial problem is never your real problem .
- What's the problem with her principal / what has she done to cause this?
Action Sentences That Are “Consistently Inconsistent” in the way we act:
Problem - Threat - Discard reasoning - Warehousemaster programme
Paradox of Mental Model
During Stress or Embarassment
Espoused Theory NOT Theory in Use (Theory in use is ‘protect yourself’)
People have thoughts going on in their heads - objective reality - what is happening in both brains is different.
Triple is about metacognition - you run through a ladder of misguided inference.
Session 2 - Module 4
Emotional Intelligence, Empathy & Resonant Leadership
‘Pain is a given, suffering is optional'
Humans are constantly negatively biased - its evolutionary, when we were facing life and death threats. The brain's mechanism is geared to acute threats that were real but those mechanisms are the same ones we use today.
What is the relationship between raw intelligence, IQ and EQ? There is no relationship between these two.
IQ serves a sorting function - to handle raw cognitive data. It tells what level of complexity a person can handle. . . but whether it helps you become a star is up to EQ because that detemines how good you’ll be at the job.
Distinguishing Competencies:
- Singular drive to achieve - EQ
- Impact of influence - EQ
- Conceptual Thinking - IQ
- Analysis - IQ
- Taking on challenges without being told to do so. EQ
- Being self confident. EQ
In evolution, emotions have a survival function . . .if we can detect/understand where others come from we’ll be able to predict what’s coming up.
Amygdala Hijack
An Amygdala Hijack is an immediate and overwhelming emotional response out of proportion to the stimulus because it has triggered a more significant emotional threat. The amygdala is the part of our brain that handles emotions. During an Amygdala Hijack, the amygdala "hijacks" or shuts down the neo-cortex. Amygdala hijack is a term coined by Daniel Goleman in his 1996 book Emotional Intelligence: Why It Can Matter More Than IQ.[1] Drawing on the work of Joseph E. LeDoux, Goleman uses the term to describe emotional responses from people which are immediate and overwhelming, and out of measure with the actual stimulus because it has triggered a
much more significant emotional threat (Wikipedia)
During this the brain is flashing. When the amygdala hijacks, our body acts like a dog to a cat . . . a body reacts the same way to symbolic threats as it does to actual threats.
‘Wake up signal’ send a huge signal to the brain, major organs and muscles to prepare for the fight or flight.
Self awareness helps you make good decisions. Emotions set up your priorities, big decisions in life get balance and weight from your sense of self awareness.
Self management: You can’t control the world but you can control how you view it.
Social Awareness: We are constantly paying attention to each other. Even though we aren’t aware of this about ourselves, other people are. The first law of empathy is we are constantly mirroring each other. People are contagious - their behaviour, emotion, tone of voice and sensations.
Empathy 1st law = covert modelling, 2nd law of empathy seeing an intentional act - begins with covert modelling. Sociopath and psychopaths (hypo emotionality) - no emotion felt. Its very hard to point of view project so we only tend to do it for our families, near and dear ones.
Resonance is contagious . . . so is dissonance - Leadership competencies DO matter.
EI matters alot. But this is not enough. Good leaders cannot take constant pressure.
“Chronic stress with periodic occasions of acute stress” - You need to track that.
A team = Sacrifice syndrome - responsibility, but ambiguous authority!
- Chronic stress is stress that you aren’t in a position to control.
- Defensive routine: not good or bad but allow you to cross the emotional swamp
- If we find ourselves in this position too often, these routines then begin to dictate our way of life
Mindfulness - aware, awake, intune
Hope - A contagious experience. ‘Hope is the thing with feathers that perches in the soul and sings the tune - without the words - and never stops at all’ The stockdale paradox - Don’t lose hope!”
Compassion - The journey from simple compassion to reciprocity has a few stations on the way. . . It's on a continuum.
- Am I my brothers keeper?
- Yes I am my brothers keeper. structural change
- No I am my brother - humility
- ‘ I am my brother’ solidarity and reciprocity
‘Love, gratitude and respect - I’m here if I get it and gone if I don't.’
Lovely to again spend time at a Vikram Voyager session - all really good thought provoking material about our own strengths and how they relate to leadership - and the organisation we work in overall.